Overview
Welcome to the Djangify Support Policy. This document explains our payment processing system, the relationship between Djangify and our associated domains, and how to get support for products or services purchased from any Djangify-affiliated website.
Payment Processing
When you purchase products or services from any of our affiliated websites, the payment will be processed through Djangify:
- The name "Djangify" will appear on your credit card statement or payment receipt
- All payments are securely processed through Stripe
- Receipts and invoices will be issued under the Djangify business name
- This is normal and indicates that your payment was processed successfully
If you have questions about a charge from Djangify on your statement, please check if you've purchased from any of our associated domains listed below.
Refunds and Returns
A Fair & Honest Refund Policy. Because our products are digital downloads, they are yours instantly upon purchase. Our standard policy is no refunds once files are downloaded. However, if you have not downloaded the product or you feel their is a valid reason why you should receive a refund, please email us within 30 days and we will make it right. All requests are assessed on an individual basis.
Associated Domains
The following websites and domains operate under the Djangify umbrella:
djangify.com
ecommerce-builder.djangify.com
selftalkeffect.com
selftalk.djangify.com
reduce-overwhelm.djangify.com
self-authorship.djangify.com
juicecleanse.djangify.com
juicecleanseme.com
You can verify if a website is affiliated with Djangify by contacting us directly using the support form in the admin area.
Support Options
For the fastest and most effective support:
- First, check the documentation specific to the website you purchased from
- Each affiliated website has its own dedicated support resources
- Use the contact form (best option) on the specific website where you made your purchase. You will find the link for it in the dashboard area
- Email us directly for any support requests using the form provided
Our goal is to respond to all support inquiries within 48 hours during business days.
Contact Information
For general inquiries or verification of Djangify-affiliated websites:
djangify @ djangify.com
For site-specific support, please use the contact information provided on the respective website.